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Santa Fe NM Hotels and Vacations | Inn and Spa at Loretto
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Welcome to Loretto's Santa Fe Blog

Welcome to our Santa Fe Blog.  We've created a place for our guests to share their favorite Santa Fe and Inn and Spa at Loretto memories.  In addition, they can catch up on Santa Fe events, enjoy restaurant recipes from The Living Room and Luminaria Restaurant, read about spa innovations, and much more.

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January 7th, 2013 | 3:19pm

Guest Review: “Outstanding Service, Gorgeous Resort made for a Beautiful Santa Fe Experience”

We received truly outstanding service from the team at the Inn and Spa at Loretto! My wife and I recently visited Santa Fe for the first time and thoroughly enjoyed our stay at this spectacular property. We absolutely loved Santa Fe and especially the fabulous Inn and Spa at Loretto. Our experience at this resort was so enjoyable in large part because of the highly personalized service we received from General Manager Dennis Marcinik and Food & Beverage Director Natasha Aasgaarden.

We have had the good fortune to travel extensively over the past 25 years and have stayed at some of the finest hotels in the world. Throughout our global travels, I have rarely encountered such warm and gracious hospitality as was extended by this team. Dennis's team treated us like old friends...cheerfully answering many questions and enthusiastically counseling us regarding potential dining choices, daily activities and transportation options.

The pursuit of good food is always an integral part of our vacations. We enjoyed the culinary scene around Santa Fe and particularly the creative and delicious offerings at Luminaria. Natasha's team made us feel like guests in their home with many special touches ranging from rose petals on the table to outrageous tortilla soup...everything was perfect! The food was phenomenal and totally in harmony with the natural beauty of the area.

Today we all work in a tough business environment where there is no shortage of hollow rhetoric about excellent customer service, so it is truly refreshing to experience the real thing. Congratulations to Dennis and Natasha for assembling such a strong team that obviously takes personal responsibility for delighting guests. Because of the outstanding treatment we received coupled with the rich beauty of the resort, we will certainly be returning to the Inn and Spa at Loretto. You will love this beautiful resort!

Posted by Sandra Morello, Posted on Behalf of Trip Advisor Guests

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